Spindle Repair

Our service begins with direct customer contact, whether through phone calls, emails, or personal consultations with our customer service team. Upon receiving your inquiry, we prepare a customized cost estimate for the repair, replacement, or maintenance of your spindle. This cost estimate is detailed and transparent, ensuring you know exactly what work will be done and the associated costs. To smoothly initiate the repair process, we require your timely approval of the cost estimate.

Once your spindle arrives at our facility, it is assigned a unique project number. This number allows for clear identification and tracking throughout the entire process. Our intake inspection is comprehensive: we not only capture all technical data of your spindle but also meticulously document its visual condition. This enables us to identify any damages or faults that are only recognizable in the assembled state at an early stage.

To determine the cause of your spindle’s failure and assess the condition of its components, the spindle is fully disassembled. Each part is thoroughly cleaned, measured, and inspected for its condition. Subsequently, the disassembled parts are carefully sorted into categories such as “reusable” and “non-reusable.” Our detailed disassembly report provides you with comprehensive information about the condition of all spindle components, including bearings, clamping systems, spindle shaft, housing, stator, and electrical components.

After thoroughly analyzing the assessment of your spindle, we take the time to discuss the results with you. Our goal is not only to explain the current condition of your spindle but also to identify the underlying cause of the damage. We assist you throughout this process, answering your technical questions, and gladly offering suggestions for optimizing your spindle if it is practical and economical to do so.

Based on the disassembly assessment, we define the required resources and create an individual production plan. A large portion of the required spare parts is manufactured in our own production facilities, while we collaborate with selected and experienced partners for external components.

All reusable parts of your spindle are thoroughly cleaned using state-of-the-art cleaning equipment. Particularly sensitive components such as shafts, sleeves, spacer rings, bushes, and bearing flanges receive special cleaning treatment. The disassembled components are carefully stored and properly labeled to ensure clear organization and traceability.

To ensure transparent and traceable documentation, all work steps during the repair process are carefully scanned and archived. Through our SpindleTrack tool, you as a customer have access to the current status of the repair at any time

The assembly of your spindle is a critical step that demands the utmost precision. Our experienced technicians carry out this task with extreme concentration and care, ensuring that all components are assembled into a precise, functional spindle assembly. During and after assembly, runout, bearing preload, pull force, etc., are checked multiple times. We exclusively use spare parts of the highest quality, meeting or exceeding the same standards as the original parts, to ensure the optimal performance and lifespan of your spindle.

Before completing the repair, your spindle undergoes a comprehensive test run where all essential functions are tested under real conditions. This ensures smooth operation of your spindle in your machine.

Upon successful test run, the final acceptance of your spindle takes place. It is then carefully packaged in specially made packaging for transportation and shipped to you either via a transport service provider or our own delivery service.